2023 Symposium Program

North Coast Tourism Symposium Program

Thursday 27th July | Peppers Resort & Spa, Kingscliff

“Redefining Normal”

What is normal in a post-COVID world and how to leverage the evolving trends to remain market leaders? This year’s North Coast Tourism Symposium program sets out to explore changing trends in consumer attitudes and behaviours including transformative digital technology and the demand for the integration of wellness and sustainability principles in products and destinations. The North Coast Tourism Symposium 2023 will be anything but normal and we look forward to you joining us.



8.30am – 8.45am REGISTRATION OPEN – tea and coffee available
8.45am – 9.10am Welcome & Conference Opening
9.10am – 9.55am Opening Keynote – Eliane Miles Changing times, emerging trends: Responding strategically to the trends impacting tourism – View presentation here.
9.55am – 10.25am Destination North Coast – Michael ThurstonUpdate & Outlook – View presentation here.
10.25am – 10.55am Caravan and Camping Industry Association – Kylie Robertson – The Caravan and Camping comeback… again – View presentation here.
10.55m – 11.25am MORNING TEA
11.25am – 11.55pm Australian Tourism Data Warehouse CEO Jan Hutton The Future of ATDW: A New Dawn – View presentation here.
11.55pm – 12.25 pm NSW NPWS – Andrew TurbillRedefining engagement with nature – View presentation here.
12.25pm – 1.00pm Panel Session – Eliane Miles, Jan Hutton & Stewart Moore, EarthcheckReconceptualise – capitalise – normalise
1.00pm – 1.50pm LUNCH
1.50pm – 2.20 pm Green X7 – Tim Jack Adams Thriving Sustainability
2.20pm – 2.50pm Destination NSW Bohdi LewisWhat to do when it all feels new (again)
2.50pm – 3.20pm Tourism Australia – Dominic Mehling Tourism Australia and the international opportunity – View presentation here.
3.20pm – 4.00pm Symposium Co-hosts Tweed Tourism Company – Sally Scott and Tiffany Stodart Rail Trail to Recovery – View presentation here.
4.00pm – 4.15pm Symposium Wrap Up and Key Take-aways Michael Thurston, GM

DNC is committed to continued improvement of our environmental performance and in delivering our annual events, to identifying and monitoring environmental impacts. Please read DNC’s Sustainability Policy and if you haven’t already done so, please complete this quick Survey so we can measure the carbon footprint of attendance at our events.

Special Thanks To Destination Co-hosts

tweed tourism
tweed shire council

Special Thanks To Our Events Sponsors

tourism australia

Special Thanks To Our Event Suppliers

earth check
myles av