2021 Tourism Symposium & Awards

North Coast Tourism Symposium

Destination North Coast along with co-host Bellingen Shire Council, are delighted to return the North Coast Tourism Symposium and new-look Awards Gala Dinner to the region.

The 2021 North Coast Tourism Symposium will be held in Bellingen Shire at C.ex Urunga.

The theme for this year’s annual industry conference is “Future Forward’ and Destination North Coast is thrilled to announce acclaimed entrepreneur and innovator Gus Balbontin as our opening keynote speaker. Gus has worked across travel publishing and is globally recognised for his influence in developing cutting edge products and technologies. Gus’s keynote is titled ‘Adapt’ so prepare to strap yourselves in for a thought-provoking and energetic opener to our event.

Our line up of amazing presenters will shine a light on Regenerative Tourism and sustainable tourism practices.

Tourism Symposium will deliver firsthand updates from Destination NSW and Tourism Australia, and presents the ideal platform for Destination North Coast to launch some exciting upcoming projects that will appeal to a broad cross-section of our industry stakeholders.

This year’s Symposium aims to stimulate and challenge individuals, businesses and destinations to think about how they can continue to evolve to meet market and environmental challenges and remain competitive.

We invite you to secure your tickets now so as not to miss out on the opportunity to learn, debate and evolve together!

Where: C.ex Urunga Golf & Sports Club
Date: 24 June, 2021
Time: 8.30am – 4.15 pm


Awards Gala Dinner

Join us in celebrating the region’s Local Tourism Heroes at this year’s Award Gala Dinner.

The many natural disasters of the past year or so and the far-reaching COVID-crisis that has affected everyone in different ways has Destination North Coast reimagining the North Coast Tourism Awards and our operator’s capacity to engage in a fully-fledged Awards program. There is no formal application process…rather we will single out those in our industry who go above and beyond, that lead from the front and always put themselves forward to support their team, peers, guests and our industry.

This year more than ever before, we want to raise a glass and in front of friends and colleagues from across the industry, salute the North Coast’s Local Tourism Heroes.

Early Bird/Combination Event tickets close soon. Please support our major sponsors – Reflections Holiday Parks and Riverside Holiday Resort Urunga when you book your event accommodation. Information regarding a shuttle bus service to outlying accommodation will be coming soon.

Where: C.ex Urunga Golf & Sports Club
Date: 24 June, 2021
Time: 6.15pm – 11.59pm
Dress: To Impress


This project received grant funding from the Australian Government under the Recovery for Regional Tourism program, an initiative of the $1 billion COVID-19 Relief and Recovery Fund.

Event Sponsors

The North Coast Tourism Symposium & Awards Gala Dinner are made possible with the generous contribution of our Event Sponsors.

Major Sponsors


Federation of Community, Sporting & Workers Clubs (Including Riverside Holiday Resort Urunga)

The Federation of Community, Sporting & Workers Clubs is a not-for-profit organisation that own and operate three holiday resorts in the NSW coastal towns of Urunga on the Coffs Coast, Fingal Bay in Port Stephens, and Sussex Inlet in Shoalhaven.  Each resort is uniquely located amongst a diversity of natural coastal scenery, with our resorts comprising of a total of 118 spacious, and affordable self-contained two and three-bedroom apartments all sleeping up to six guests.  

The Federation, in operation since 1956, set out with a vision to make a positive difference to the quality of people’s lives, and its mission is to create an inclusive environment where members and guests can enjoy life and create memories regardless of their abilities. Today both the federation and teams at all three resorts are passionate about tourism and feel proud to offer both accessible, and wheelchair accessible accommodation across the three resort locations so that everyone, regardless of their abilities, can enjoy a much-deserved holiday.

All three FCSWC resorts are constantly undergoing refurbishments and renovations in order to achieve both their mission and remain contemporary; and have further plans to build a fourth resort in the spectacular Hunter Valley in the not-too-distant future.

Reflections Holiday Parks

As a Land Manager, NSW Crown Holiday Parks consolidates the operations of 37 coastal and inland holiday parks and a variety of recreation reserves located on Crown Land throughout NSW in some of the state’s most iconic locations. Branded Reflections Holiday Parks, the parks are located next to some of the most iconic beaches, inland dams and landmarks across NSW.

All parks are in breathtaking locations, with accommodation options ranging from sites, ensuite sites, beach tents, tiny houses and cabins. Offering modern amenities, free Wi-Fi, accessible facilities and dog friendly options, many Reflections Holiday Parks are also close to, or adjoining some of our most pristine reserves.

Minor Sponsors


C.ex Group

C.ex Group is a group of clubs on the North Coast of NSW, located halfway between Sydney and Brisbane. They are the Coffs Coasts’ premium venues for dining, entertainment and events.


NSW National Parks & Wildlife Service (North Coast Branch)

North Coast Branch of NPWS is committed to working closely with the tourism industry to create and deliver exceptional nature and culture experiences. We recognise the importance of people experiencing national parks to be advocates for conservation and protect our natural areas into the future.

Over the last year we have all recognised the importance of getting into natural areas for our own wellbeing. This is demonstrated by an increase in visitation of over 150% to the State’s national parks. This region has stunning national parks from the beautiful coastal reserves like the nearby Bongil Bongil National Park, Muttonbird Island and Coffs Coast Regional Park through to the iconic escarpment reserves like Dorrigo and New England National Parks protecting World Heritage Gondwana Rainforest.

NSW National Parks and Wildlife Service is committed to providing park experiences that support local communities, and conserve our cultural and natural heritage.


Affirmations (Providing Goodie Bags for all delegates)

Affirmations Publishing House is one of Australia’s leading boutique, vibrant, young-at-heart companies that is passionate about positivity and sustainability. Our enduring mission: to share uplifting messages of hope, love, inspiration, enlightenment, fun, discovery and positivity around the globe. With over 1600 stores selling our products Australia wide and a global reach in the millions; at Affirmations, we’re all about celebrating you and life’s precious moments.


Waves to Wilderness (Transfer Sponsor)

Multi-award winning local tour operator offering coastal and rainforest adventures and surfing lessons and supporting our Awards Gala Dinner with Accommodation Transfer Services.